Inquiries

Frequently asked,
honestly answered.

Capabilities

What is Tabular Review (the Matrix)?

+

Pick your documents and define your columns — parties, dates, renewal options, anything you'd pull by hand. Privileged extracts an answer from every document, with a page-anchored citation behind each cell. Your documents are the rows, your questions are the columns, and you can correct any value or re-run a column.

What does Ask do?

+

Matter-wide Q&A across every document you've loaded into a matter. Every answer cites the exact passage it came from in your own documents, and you can drill down to the highlighted quote on the rendered PDF.

What does a "verified citation" mean?

+

Every citation is checked against the source — your own documents, never case law. A citation that can't be verified is flagged for your review instead of silently trusted.

What happens when the answer isn't in my documents?

+

Privileged says "not found in these documents" instead of guessing. That's a feature: an honest not-found tells you the documents don't address the question, rather than inventing an answer that reads well and cites nothing.

Does Privileged do legal research or draft documents?

+

No — by design. Privileged is observational: it reads and reports on what's in the documents you give it. It doesn't look up case law, doesn't do legal research, and doesn't draft motions, briefs, or demand letters. A tool that touches privileged material shouldn't also generate work product — the analysis is Privileged's job, and the authorship stays with you.

Privilege & Ethics

Does using Privileged preserve attorney-client privilege?

+

Yes. Because every prompt and document stays on your device, no third-party processor ever sees client communications. There's no cloud sub-processor agreement to negotiate and no data-residency question to answer.

What about ABA Model Rule 1.6(c) and state equivalents?

+

Local inference satisfies the duty of reasonable confidentiality more directly than any hosted service.

Can I use this for work-product material?

+

Yes. The work-product doctrine protects materials an attorney prepares in anticipation of litigation — analyses, summaries, notes, strategy — from compelled disclosure to opposing parties. Because Privileged runs entirely on your device, using it to analyze documents or review filings doesn't disclose that material to any third party, so work-product protection stays intact.

Security

Where is my data stored?

+

Your documents stay on your computer, in the same place they already are. Privileged processes them locally and keeps any analysis or chat history on your device only — we have no copy and no access to any of it.

Do you collect telemetry?

+

No prompt or document data, ever. Anonymous crash reports are opt-in and stripped of any user content.

Hardware & Performance

What kind of Mac do I need?

+

Apple Silicon (M1 or later) with 16GB of unified memory. 32GB is comfortable for large discovery sets.

How does Privileged affect my Mac's performance?

+

The model runs on Apple Silicon via Metal, offloading work to the GPU rather than the CPU. Most analysis sessions use a fraction of available compute — your other applications keep running normally. Battery draw during active use is moderate, roughly comparable to a video call.

Is there a Windows version?

+

Not yet. Windows support is in development — we’ll email you when the build is ready. For questions in the meantime, email us at support.privilegedai@gmail.com.

Billing

What does Privileged cost?

+

$49/month, flat and unlimited — early adopter pricing against the $99 standard price. Early adopters keep the $49 rate for as long as their subscription remains active. There's a 7-day free trial, no credit card required.

What's your refund policy?

+

Reach out to us directly and we'll work something out. We want every attorney using Privileged to feel confident in the purchase.

Do you offer firm or per-seat pricing?

+

No — there's one flat plan for everyone. If you have multi-seat or firm needs, email us and we'll work out what makes sense.