Inquiries

Frequently asked,
honestly answered.

Privilege & Ethics

Does using Privileged preserve attorney-client privilege?

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Yes. Because every prompt and document stays on your device, no third-party processor ever sees client communications. There's no cloud sub-processor agreement to negotiate and no data-residency question to answer.

What about ABA Model Rule 1.6(c) and state equivalents?

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Local inference satisfies the duty of reasonable confidentiality more directly than any hosted service. Privileged ships with an audit log you can produce to your bar if questioned.

Can I use this for work-product material?

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Yes. The work-product doctrine protects materials an attorney prepares in anticipation of litigation — analyses, summaries, notes, strategy — from compelled disclosure to opposing parties. Because Privileged runs entirely on your device, using it to analyze documents or review filings doesn't disclose that material to any third party, so work-product protection stays intact.

Security

Where is my data stored?

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Your documents stay on your computer, in the same place they already are. Privileged processes them locally and keeps any analysis or chat history on your device only — we have no copy and no access to any of it.

Do you collect telemetry?

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No prompt or document data, ever. Anonymous crash reports are opt-in and stripped of any user content.

Hardware & Performance

What kind of Mac do I need?

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Apple Silicon (M1 or later) with 16GB of unified memory. 32GB is comfortable for large discovery sets.

How does Privileged affect my Mac's performance?

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The model runs on Apple Silicon via Metal, offloading work to the GPU rather than the CPU. Most analysis sessions use a fraction of available compute — your other applications keep running normally. Battery draw during active use is moderate, roughly comparable to a video call.

Is there a Windows version?

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Not yet. A Windows build for Snapdragon X and CUDA machines is in private beta — join the waitlist on the home page.

Billing

What's your refund policy?

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Reach out to us directly and we'll work something out. We want every attorney using Privileged to feel confident in the purchase.

Do you offer firm or per-seat pricing?

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Privileged is intentionally built for solos. If you've grown past one practitioner, talk to us — we have a small-firm tier in private beta.